Returns:
- No returns will be accepted after 14 workable days from the purchase date.
- Any return must be previously notified in writing on our form, specifying the product and the reason for its return.
- SIMO TRIAL, S.L. will contact you to authorize said return.
- Any return that has not been communicated and authorized previously will be rejected.
- Only products with the original packaging and in perfect condition will be accepted.
- Transportation costs will always be paid by the customer.
- If by mistake you have a product that does not correspond to your order, SIMO TRIAL, S.L. will be responsible for transport costs for the replacement of said product.
Guarantee:
- All warranties for manufacturing defect must be previously notified in writing on our form, specifying the product and the reason of your problem.
- SIMO TRIAL, S.L. will contact you to solve the problem as soon as possible and proceed to change the product.
- The shipping cost of accepted guarantees will be in charge of SIMO TRIAL, S.L.
- The guarantees not accepted will be paid by the customer to whom the material will be returned with the corresponding explanation.
Product.
- The shipping cost of accepted guarantees will be in charge of SIMO TRIAL, S.L.
- The guarantees not accepted will be paid by the customer to whom the material will be returned with the corresponding explanation.